Manged IT Services
Empowering businesses through innovative IT solutions tailored to your needs.
Managed IT
Managed Desktop
Printing
Cloud Services
Security – Firewalls
Telephony/VPBX/VoIP Call Centers
Managed IT
Empowering businesses through innovative IT solutions tailored to your needs.
Managed IT
Service Scope
Managed IT services encompass comprehensive management and support of IT infrastructure, including networks, servers, storage, and software applications.
Proactive Monitoring
Continuous monitoring of IT systems for performance, security, and availability issues, with proactive resolution of potential issues to minimize downtime.
Routine Maintenance
Regular maintenance tasks such as software updates, security patches, and system optimizations to ensure optimal performance and reliability.
Helpdesk Support
On-demand technical support for end-users, providing assistance with IT-related issues, troubleshooting, and problem resolution.
Managed Desktop
Desktop Management
Centralized management of desktop computers, laptops, and end-user devices, including software deployment, configuration management, and remote troubleshooting.
Patch Management
Automated patching and updates for operating systems, applications, and security software to protect against vulnerabilities and ensure system integrity.
Endpoint Security
Implementation of endpoint security solutions such as antivirus, antimalware, and endpoint detection and response (EDR) to protect against cyber threats and data breaches.
User Training
Training and education for end-users on best practices for desktop usage, security awareness, and productivity tools to maximize efficiency and minimize security risks.
Managed Printing
Print Infrastructure Management
Management of print devices, including printers, copiers, and multifunction devices, to optimize print workflows and minimize costs.
Print Fleet Monitoring
Monitoring of print fleet performance, usage patterns, and supply levels to ensure efficient operation and proactive maintenance.
Print Security
Implementation of print security measures such as secure printing, access controls, and document encryption to protect sensitive information and prevent unauthorized access.
Print Optimization
Optimization of print infrastructure and workflows to reduce waste, improve productivity, and lower printing costs through print auditing, consolidation, and automation.
Managed Cloud
Cloud Services
Provisioning, management, and support of cloud-based services and solutions from Microsoft, including Office 365, Azure, and Microsoft 365.
Cloud Migration
Assistance with migrating on-premises infrastructure and applications to the Microsoft Cloud, ensuring seamless transition and minimal disruption to operations.
Cloud Security
Implementation of cloud security controls, identity management, and data protection measures to secure cloud environments and comply with regulatory requirements.
Continuous Optimization
Continuous monitoring and optimization of cloud resources, usage, and costs to ensure efficiency, performance, and cost-effectiveness.
Managed Security – Firewalls
Firewall Management
Management and configuration of firewall devices to enforce network security policies, control traffic, and protect against cyber threats.
Intrusion Detection and Prevention
Implementation of intrusion detection and prevention systems (IDPS) to identify and block malicious activities and unauthorized access attempts.
Security Incident Response
Rapid response to security incidents, breaches, and alerts, with investigation, containment, and remediation actions to minimize impact and restore security.
Security Reporting
Regular reporting on firewall performance, security events, and compliance status to stakeholders, enabling informed decision-making and regulatory compliance.
Managed Telephony / VPBX / VoIP Call Center
Telephony Deployment
Delivery, installation, and configuration of telephony systems, including virtual PBX (VPBX) and Voice over IP (VoIP) solutions, tailored to business needs.
Call Center Setup
Setup and customization of call center solutions, including IVR (Interactive Voice Response), call routing, queue management, and agent monitoring.
Telephony Maintenance
Ongoing maintenance and support for telephony systems, including software updates, configuration changes, and troubleshooting to ensure uninterrupted communication.
Remote Support
Remote support services for telephony issues, with remote diagnosis, troubleshooting, and resolution to minimize downtime and disruption to business operations.
Have a unique project in mind?
Reach out to us about your project requirements and bring your vision to life!
